Frequently Asked Questions

Dollar-cost averaging (DCA) bots automate the process of investing fixed amounts at regular intervals regardless of asset price. Our DCA bot follows these steps:

1. You set up your investment strategy (amount, frequency, asset)
2. The bot connects to your exchange via API (with trade-only permissions)
3. Our AI technology calculates optimal purchase amounts based on market conditions
4. Trades execute automatically following your schedule
5. You track performance through your dashboard while accumulating assets

The goal is to reduce the impact of volatility while building your position over time with improved entry prices.

Yes, our platform supports multiple major exchanges. You can run different bots on different exchanges simultaneously, depending on your subscription plan's bot allowance. Each bot can be configured with its own strategy, asset pair, and schedule while operating on the exchange of your choice.

Our platform provides comprehensive monitoring tools to verify your bot is working properly:

• Real-time dashboard showing executed trades and average entry prices
• Detailed transaction history with timestamps
• Performance metrics comparing your results to traditional DCA
• Email notifications for important events (trades, system alerts)
• Status indicators showing if your bot is active, paused, or experiencing issues

Additionally, you can verify transactions directly in your exchange account as all trades are executed there.

Yes, you can upgrade, downgrade, or switch your plan at any time through your account settings. Upgrades take effect immediately, allowing you to access additional features right away. When downgrading, the new plan will apply at the start of your next billing cycle. Any plan changes can be managed directly from your dashboard without contacting support.

Yes, each subscription plan comes with specific limits:

• Number of active bots you can run simultaneously
• Maximum monthly capital allocation
• Available investing intervals (hourly, daily, weekly)
• Access to certain advanced features and analytics

You can view the exact limits for each plan on our Plans page. For custom requirements exceeding our standard plans, please contact our sales team.

No, we don't charge any hidden fees. The subscription price you see is all you pay for our service. Note that your exchange may charge their standard trading fees for transactions executed by the bot. These fees are set by the exchange and are not controlled by dca.bot. We always recommend reviewing your exchange's fee structure to understand the total cost of your trading strategy. Some exchanges might even have 0% trading fees.

You can update your personal information, including billing address and invoice details, in your Account Settings. Simply log in to your dashboard, navigate to the "Account" or "Profile" section, and look for "Billing Information." Any changes you make will be reflected in future invoices. Past invoices can also be accessed and downloaded from the billing section of your account.

Yes, billing is automatic if you pay with fiat like credit card or PayPal. Your subscription will renew automatically at the end of each billing cycle (monthly or yearly, depending on your selected plan). We'll charge the payment method you have on file. You'll receive an email receipt after each successful payment. You can update your payment method or cancel automatic renewals at any time through your account settings. If you pay with Bitcoin, you will need to manually pay each interval.

To cancel your subscription:

1. Log in to your dca.bot account
2. Go to "Account Settings" or "Subscription"
3. Look for "Cancel Subscription" option
4. Follow the prompts to confirm cancellation

Your subscription will remain active until the end of your current billing period. We don't provide partial refunds for unused periods. If you need assistance with cancellation, please contact our support team.

Our system doesn't blindly invest the same amount every time—it's smarter than that. dca.bot uses a dynamic multiplier that adjusts your order volume based on market conditions. That means:

• More buying in bear markets (dips)
• Less buying or even skipping buys during bull runs (tops)

So your balance might remain partially unspent if the bot is waiting for better opportunities. This helps you get better average entry prices over time. Keep in mind that the bot will use increased volume to buy more when prices drop, so make sure you have enough funds to cover the increased volume.

We recommend:

• Setting up a daily or hourly DCA bot
• Investing a small, consistent amount
• Keeping your exchange account funded at all times (automated deposits recommended)
• Carefull: Sometime the bot will use increased volume to buy more when prices drop, so make sure you have enough funds to cover the increased volume.

The magic happens with our AI-enhanced multiplier logic, which adjusts each order size based on market trends—buying more when prices drop, and less when they rise. This helps maximize long-term value while minimizing emotional decisions.

The multiplier is a core feature of dca.bot. It automatically increases or decreases your DCA investment amount based on current market sentiment:

• A maximum multiplier lets you buy more when prices drop
• A minimum multiplier ensures you don't over-invest at the top, skipping orders completely

You can configure these limits to fit your risk profile. Our default recommendation is a min of 0.5x and a max of 2x, but advanced users can fine-tune this further.

Yes. If the market is not favorable (e.g., prices are overheated), your bot might intelligently skip an order. This isn't a bug—it's a feature. Skipping helps avoid buying at short-term tops and protects your long-term average entry. You can configure the "Min Multiplier" when creating a new bot.

We currently support the following top-tier centralized exchanges with robust APIs:

• Coinbase - Minimum order: $15 USD
• Kraken - Minimum order: $15 USD
• Binance - Minimum order: $20 USD
• ByBit - Minimum order: $20 USD
• MEXC - Minimum order: $3 USD
• Kucoin - Minimum order: $3 USD
• Bitget - Minimum order: $3 USD
• OKX - Minimum order: $3 USD
• Bitfinex - Minimum order: $15 USD

We're constantly expanding support for additional exchanges. If there's a specific exchange you'd like us to add, please let us know through our support channels.

No. We do not believe in selling. We believe in holding. Maybe think about taking a loan against your Bitcoin instead.

dca.bot uses secure API keys with limited permissions (trade-only) to place orders on your behalf. We never have withdrawal access to your funds. However, as with any exchange or bank, there are always inherent risks when holding funds with third parties (exchange hacks, insolvency, etc.). We recommend only keeping funds you're actively investing and following standard security practices like using reputable exchanges and enabling 2FA.

Yes. We offer transparent subscription pricing based on the number of bots and features you use. You can find our current pricing plans here. No hidden fees. No commissions on trades.

Traditional DCA invests the same amount each time, regardless of market conditions. Our multiplier-based DCA is adaptive—it reacts to price movements, giving you better market exposure and potentially better returns over time.

Yes, you can use fixed DCA instead of multiplier DCA. Simply disable the multiplier feature in your bot settings.

• Option 1
  • Archive the current bot
  • Start a new bot and select the new exchange
• Option 2
  • Upgrade your plan to start more bots