Frequently Asked Questions

Beginners, long‑term investors, and traders who want a disciplined, automated way to accumulate Bitcoin without timing the market.

No. Connect your favourite exchange via API, choose an amount and interval, and the bot handles execution. You can start with sensible defaults.

• Adaptive multiplier that buys more on dips and less at local tops
• Clean, set‑and‑forget design with easy to use controls
• Funds stay on your exchange

Yes, dca.bot focuses on Bitcoin pairs on supported exchanges.

• Automates consistent execution without emotions
• Adaptive sizing via multiplier logic
• Order history and status in one dashboard

Yes, it’s a web app. Availability depends on your chosen exchange’s regional restrictions and applicable laws.

We support top‑tier centralized exchanges with reliable APIs:

• Coinbase
• Kraken
• Binance
• ByBit
• MEXC
• Kucoin
• Bitget
• OKX
• Bitfinex

See the Supported Exchanges page for more details.

We don’t offer a free trial. Running secure API connections and market processing has real costs from day one.

Yes. Per our Terms, we offer a seven‑day good‑faith refund if core automation features were non‑functional for you. See the Terms of Service for details.

There is no free trial. You can cancel anytime; refunds follow our good‑faith policy above.

Cards and PayPal via our billing provider, plus Bitcoin (Lightning or on‑chain). Monthly or yearly billing.

Yes. We support Bitcoin payments (Lightning or on‑chain). Crypto payments are not auto‑renewed; you’ll pay each interval.

No. You pay your subscription. Your exchange may charge its own trading fees.

Yes—simple subscription pricing. No trading commissions. See the Plans page.

We do not hold your funds. Trades are executed via trade‑only API keys; we never have withdrawal access. Standard third‑party custody risks at exchanges still apply.

• TLS 1.2+ in transit
• AES‑256 encryption of secrets (API keys) at rest
• Scoped, trade‑only permissions

Yes. See our Privacy Policy for purposes, legal bases, and user rights.

1. Choose amount and interval (hourly, daily, weekly, monthly)
2. Connect your exchange with trade‑only API keys
3. Let the multiplier adapt order size to market conditions
4. Track progress in your dashboard

Typically a few minutes: create an API key at your exchange, paste it here, pick your interval and base amount, then start.

Yes. The app includes exchange‑specific steps when connecting. If you need help, e‑mail support@dca.bot.

Spot trading permission only. No withdrawal permission.

Start daily with moderate amounts and a balanced multiplier range (e.g., 0.1× to 2×). Adjust later to fit your risk profile.

Yes. You can run multiple bots (subject to plan limits).

Yes. Add exchanges in your dashboard and assign bots per exchange.

Yes. The web app is responsive and works on modern mobile browsers.

• Active bots you can run
• Monthly allocation
• Available intervals
• Advanced features

See the Plans page.

Yes. Upgrades apply immediately. Downgrades apply at the next billing cycle.

Yes, but if your current usage exceeds the lower plan’s limits, you must archive bots until you’re within limits. Your account and history remain.

• Dashboard shows orders, timestamps, and average entry
• Status badges: running, paused, funding, or error
• E‑mail notifications for important events

You can always verify trades directly on your exchange.

To preserve strategy integrity and avoid emotional tinkering. Archive and create a new bot if you want different parameters.

• Archive a current bot and start a new one on the new exchange
• Or upgrade your plan to run more bots

Yes. You can pause and resume. Archiving permanently retires a bot from trading.

Your chosen interval: hourly, daily, weekly, or monthly.

Yes. If the minimum multiplier is below the minimum multiplier set in the settings and conditions are overheated, the bot can skip to avoid buying into short‑term tops.

The multiplier buys more on dips and less at tops. Unspent balance can be intentional to target better average entry. Ensure sufficient funds to cover increased volume during drawdowns.

• Max multiplier increases size on dips
• Min multiplier reduces size and then skips in overheated conditions if it falls below the minimum multiplier set in the settings

Our proprietary model adapts sizing based on market context, aiming to outperform fixed DCA over time.

Fixed DCA invests the same amount each time. Multiplier DCA adapts size to market conditions.

You can use one or the other.

Yes it does. At each interval the bot evaluates the multiplier; it may size up on dips or reduce/skip at overheated levels.

dca.bot focuses on accumulation. It does not sell or support stop‑loss/TP. Consider collateralized loan options if you need liquidity without selling.

Crashes typically increase the multiplier (up to your max), allocating more on deep dips while respecting your configured bounds.

We don’t offer paper trading. Use our backtests to explore behavior, or start with minimum order sizes on your exchange.

See the interactive backtests on our site.

You’ll see executed orders with timestamps and average entry. Some views compare results versus vanilla DCA.

Export from your exchange for now. Invoices are downloadable in billing.

Go to Settings → Billing to update details and download invoices.

Card/PayPal renew automatically. If payment fails, we’ll notify you to update the method. If the subscription expires, bots are paused until you renew. Bitcoin payments are not auto‑renewed; you’ll pay each interval.

1. Open Settings → Subscription
2. Choose Cancel and confirm

Your account remains; bots stop trading (paused/archived). No partial refunds for unused periods, except as stated in our Terms.

• Check bot status (running) and interval
• Ensure exchange balance meets minimum order size
• Verify API key permissions (spot trading enabled)
• Review logs in the dashboard; check if the multiplier skipped due to overheated conditions

• Re‑enter API key/secret (and passphrase if required)
• Confirm IP whitelisting settings at your exchange (if applicable)
• Ensure the key has spot‑trade permission and is active

• Refresh in the dashboard
• Confirm funds are in the correct spot wallet and currency
• Allow a few minutes for the exchange API to reflect updates

Use the “Contact Support” button below or e‑mail support@dca.bot. Live chat is not currently available.

See this FAQ and the in‑app exchange connection guides. If you need anything else, reach out via e‑mail.

Use monthly, weekly or daily with a balanced multiplier (min ~0.1×, max ~3×). Ensure your exchange meets its minimum order size. A daily bot catches the volatility better than a monthly bot.

Start with a basic plan and weekly frequency with modest amounts.

Many users stack long‑term. Consider a conservative schedule and keep security best practices (2FA, API hygiene). Regulary withdraw from your exchange to your own cold wallet.

We focus on Bitcoin pairs since Bitcoin is outperforming any other crypto asset on a long-term basis.

Setup your bot like usual, sit back and wait for the market to recover. That is the magic of DCA.

Use higher frequency and a wider multiplier range. Only invest what you can afford to hold through volatility.